FAQ

Do you retail in America?

No, we don’t retail in America. For now, we only focus on cooperating with the clients in different countries, most of them are Wholesaler, Retailer, Private individual, Importer, E-tailer, Buying office, or the Chain Store. If you want to purchase a small quantity for personal use, you can contact the local vendors.

Can you send goods to China, to my agent there?

Yes, we can send your goods to China to your freight agent.To check the shipping cost, please kindly provide the shipping address. Thank you.

Can we chat via whatsapp or wechat?

We understand that you like the convenience of WhatsApp or WeChat, but we prefer to communicate with our clients through 【email】 and 【video calls】. We believe this is a more professional and secure way to handle business matters for both of us. Thank you for your understanding and cooperation.

May I order less than MOQ (Mini order quantity)?

MOQ (minimum order quantity) can be discussed. The MOQ of each product is showed in the “Needed Quantity” on the product page, you can increase the quantity and add it into the inquire cart. If the quantity is less than MOQ, please leave your order quantity in the inquiry form we will have someone assit to you.

Do you have CE and EN-71 certificate?

We don't apply for certificates in advance, because we are not sure about our target markets. However, we can arrange the certificate if you require it. Please let us know if you do. We appreciate your understanding and cooperation.

Is there any way to validate that you are a trusted vendor before I purchase?

Thank you for your interest in our products. We understand your concern about purchasing overseas. We started the business in 1996, and our products are sold to over 20 countries. We have deep-plowed this industry for 28 years, having 15 coworkers and an office building located in Taichung City, Taiwan. Welcome to【reserve to a visit】 on working days.

Also, we are a Sedex member and a 17-year verified Supplier on Alibaba, which means that our company profile, production capabilities, products and process controls have been inspected, assessed and verified by independent third-party institutions every year. You can find more information about Verified Suppliers【here】 to learn more.

If you visit our website from time to time, you will find out there are always new products. After 28 years, we are still full of energy to keep on supplying good products for you, and help you stay ahead of the competition. You can find more information about PLOMA 【here】.

How to describe your business?

We are a Professional Educational Materials, and Art & Craft supplier located in Taiwan.
Our business started in 1996, we focused on collecting good Teaching Materials for our clients worldwide. Our goal is to be the strong backup for your business, to build the business together profitably and help you stay ahead of your competitors.
From sourcing, quotation, samples, to shipping the goods, we provide the best overseas purchase experience for you.

How can I pay?

Hi, you can make the payment by: Bank T/T, Alibaba Insurance Order, Credit Card, or PayPal.

How can I start an order?

If you want to order from us, please tell us which items you are interested in. We will offer you the best price and delivery options based on your needs. We will send you a Purchase Invoice for you to check and confirm. After you approve the samples and pay the deposit, we will start producing your goods. You can inspect the goods before we ship them by photos or video. If you have any questions, please feel free to contact us. Read more

May I get your price list?

Hi, thanks for asking. To get the latest prices, please kindly contact us and we’ll check the best price and fastest delivery according to your needs.

May I get your catalogue?

Sure, we are happy to share our latest catalogues with you.
You can download them from this link: [ https://www.ploma340.com.tw/download ].
We hope you find what you are looking for and enjoy browsing our products.